Ignite Spot Accounting Privacy Policy

This Privacy Policy describes how Dashboard Accountants Inc. d/b/a Ignite Spot Accounting (“Ignite Spot Accounting,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, interact with our content, or use our services, including when you opt in to receive SMS/text messages from us.

By using our site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in a few different ways:

a. Information You Provide Directly

You may provide information to us when you:

Fill out a contact or inquiry form
Request a pricing consultation
Sign up for a webinar, workshop, or event
Subscribe to our newsletter or email updates
Download an e-book, worksheet, or finance tool
Opt in to receive SMS/text messages
Communicate with us by email, phone, or other channels

The information you provide may include:

Name and contact details (name, email address, phone number)
Business information (business name, role/title, industry, company size, etc.)
Service interests and details about your accounting needs
Any other information you choose to share in free-form fields

We do not collect payment card information or process customer checkout transactions directly on our website.

b. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and usage, such as:

IP address
Browser type and version
Device identifiers and operating system
Pages you visit and the time spent on them
Links clicked and referring/exit pages
General location information (based on IP address)

This information is typically collected through cookies, pixels, and similar tracking technologies (see “Cookies and Tracking Technologies” below).

c. Information from Third Parties

We may receive information about you from third parties, such as:

Referral partners
Event or webinar platforms
Marketing and advertising partners
Publicly available sources (e.g., your business website or LinkedIn)

We use this information to help us understand our audience, improve our services, and communicate more effectively with you.

2. How We Use Your Information

We may use the information we collect for purposes including:

To respond to inquiries and provide services

Answer your questions, schedule consultations, and provide accounting-related information and services you request.

To send you communications

Newsletters, updates, webinars, resources, and other marketing or educational content related to outsourced accounting, finance, and business operations.

Transactional or service-related messages (e.g., confirmations, reminders, follow-ups).

To operate, maintain, and improve our website and services

Analyze how visitors use our site, improve content and user experience, and develop new offerings.

To support our SMS/text messaging program

Send you service updates, reminders, and marketing or educational messages, if you have opted in (see Section 4 below).

To comply with legal obligations and protect our rights

Enforce our terms and policies, comply with applicable laws, and protect against fraud, abuse, or misuse of our services.

We may also use aggregated or de-identified information that does not identify you personally for analytics, research, and business purposes.

3. Email Communications and Unsubscribing

We may periodically send you emails about our services, webinars, articles, tools, or other content that we believe may be useful to you.

If at any time you wish to be removed from our email list, you can:

Click the “unsubscribe” link at the bottom of any marketing email, or

Contact us directly at 855-694-4648 or info@ignitespot.com.

You may still receive transactional or service-related emails even after unsubscribing from marketing communications.

4. SMS/Text Messaging

If you choose to opt in to receive SMS/text messages from us, we will collect and use your mobile phone number and related consent information for that purpose.

a. Types of SMS Messages

By opting in, you may receive text messages from us about:

Service and account-related updates
Appointment or meeting reminders
Onboarding and client support messages
Educational content related to accounting and finance
Promotional messages about events, webinars, and service offerings

Message frequency may vary based on your relationship with us and how often you engage with our services. Message and data rates may apply. Check with your mobile carrier for details.

b. Opt-Out

You may opt out of receiving SMS/text messages at any time by replying:

STOP to any message to unsubscribe, or

HELP to receive additional information or assistance.

After you send STOP, you may receive a confirmation message that you have been unsubscribed. You will not receive further SMS marketing messages from us unless you opt in again, though we may still send messages as required or permitted by law.

c. SMS Data Sharing

We use third-party service providers (such as SMS platforms and aggregators) to deliver text messages. These providers are required to keep your information confidential and to use it only for providing services to us.

We do not sell, share, or disclose SMS consent data or text messaging originator opt-in data and consent to third parties, affiliates, or non-affiliates, except to aggregators and providers that support our text messaging services.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, pixels, and similar technologies to:

Remember your preferences
Understand how you use our site
Measure and improve the performance of our content
Support marketing and advertising efforts

Most web browsers allow you to control cookies through their settings. If you disable cookies, some features of our site may not function properly.

6. How We Share Information

We do not sell your personally identifiable information.

We may share information in the following circumstances:

Service Providers and Vendors
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, email and SMS providers, webinar platforms, CRM and marketing tools, analytics providers). These parties are required to keep your information confidential and use it only for the services they provide to us.

Business Transfers
In connection with a merger, acquisition, reorganization, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.

Legal Requirements and Protection of Rights
We may disclose information if we believe it is necessary to comply with the law, respond to legal requests, enforce our policies, or protect the rights, property, or safety of Ignite Spot Accounting, our clients, or others.

Aggregated or De-Identified Information
We may share aggregated or de-identified information that does not identify you personally for analytics, research, or other business purposes.

Important SMS Disclaimer:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. These measures include the use of secure servers, encryption where appropriate, access controls, and other industry-standard practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information to the best of our ability.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill the purposes for which it was collected
Provide services to you
Comply with our legal, accounting, or reporting obligations
Resolve disputes and enforce our agreements

Retention periods may vary depending on the nature of the information and our obligations under applicable laws and professional standards.

9. Your Choices and Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

Requesting access to the information we hold about you

Requesting corrections or updates to your information

Requesting deletion of certain information, subject to legal and contractual obligations

Opting out of marketing communications (email and SMS) as described above

To exercise these rights or make a request, please contact us at info@ignitespot.com or 855-694-4648. We may need to verify your identity before responding.

10. California Online Privacy Protection & Other State Laws

Because we value your privacy, we strive to comply with applicable state privacy laws, including California’s online privacy requirements. We do not distribute your personal information to outside parties without your consent, except as described in this Privacy Policy.

If you are a resident of a state with specific privacy rights (such as California), you may have additional rights regarding access, deletion, or disclosure of your data. You may contact us using the information below to learn more or exercise those rights.

11. Children’s Privacy

Our website, products, and services are directed to people who are at least 13 years old or older. We do not knowingly collect personal information from anyone under 13 years of age.

If you believe that a child under 13 has provided us with personal information, please contact us at info@ignitespot.com, and we will take appropriate steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. Any changes will be effective when posted on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Dashboard Accountants Inc. d/b/a Ignite Spot Accounting
ignitespot.com
2943 Parkway Blvd. PMB 49
Salt Lake City, UT 84119
United States
Email: info@ignitespot.com
Phone: 855-694-4648